Frequently Asked Questions
What flavours does Fresh'n Fruity come in?
Fresh’n Fruity comes in 12 delicious flavours and three different formats – our trusty 1 kg tub, a 6 pack and 12 packs. You can check out the range here.
Is Fresh'n Fruity a source of calcium?
Yes, Fresh‘n Fruity is a source of calcium, with around 20% of daily calcium requirements in every 150g serve. Fresh‘n Fruity is also available in 100g pottles, which are also a source of calcium, providing >10% of a daily calcium requirement. However, calcium requirements do vary, depending on age and gender.
Why does my child need calcium?
Calcium is important to help build strong bones and teeth when consumed as part of a healthy diet.
Why have you changed the Fresh'n Fruity yoghurt recipe?
The Fresh’n Fruity range has undergone a recipe reformulation in line with our support for the Healthy Kids Industry pledge to ensure children and their families have access to healthier food choices.
The new recipe is lower in added sugar, but still tastes great! Our clever team worked on this project for quite some time. We have replaced some of the sugar in our new Fresh’n Fruity yoghurt with natural flavour and the goodness of dairy. The natural flavour gives delicious fruity sweetness in each pottle or serve.
What is the 40% less added sugar in reference to?
The 40% less added sugar is in reference to the difference in added sugar between the new Fresh’n Fruity recipe and the old recipe. The new formula has on average 40% less added sugar across all 12 flavours.
When reading a food label, how can I tell if the product has added sugar?
Added sugar refers to the sugar that is not naturally present. This is listed under sugars in the Fresh’n Fruity nutrition information panel as sucrose. This is different to lactose which is naturally-occurring milk sugar.
Not all nutrition information panels call out added sugar, therefore you can also find it in the ingredients list. However, it is important to be aware that added sugar can be hidden in the ingredients list as it isn’t always called ‘sugar’ which is easy for us to spot. Other forms of added sugar may be seen in the ingredients list as fruit juice concentrates, coconut sugar or corn syrups to name a few.
Does Fresh'n Fruity contain Gluten?
Fresh'n Fruity does not contain gluten-containing ingredients.
Is Fresh'n Fruity Yoghurt okay if my child is Lactose intolerant?
Lactose intolerance is a condition where people may be unable to tolerate significant quantities of lactose (the naturally occurring sugar in milk) as they have a shortage of the enzyme (lactase) which breaks the lactose down to digest it. The severity and symptoms of lactose intolerance may vary from person to person, but many people may be able to consume some dairy products, such as hard cheese – which is naturally very low in lactose – and yoghurt – which contains live cultures which have already broken down some of the lactose.
Lactose is present in Fresh’n Fruity yoghurt, and therefore is not suitable for a lactose intolerant child.
Lactose intolerance is different to cow’s milk allergy which is a severe and potentially life- threatening condition where all dairy products must be strictly avoided.
If you have questions about lactose intolerance or dairy/cow’s milk allergy, speak with a health professional for confirmation and advice specific to your child’s needs.
What are the allergens in Fresh'n Fruity Yoghurt
The main allergen present in all Fresh ‘n Fruity Yoghurt is milk. Some flavours do contain sulphites from the fruit and this information can be found on the label under the ingredients list. However, we recommend you read the ingredients list carefully and consult with a health professional if you have any concerns about a specific allergen. Click here to learn more about allergens in foods.
If you have any other questions or comments, please contact us on firstname.lastname@example.org
Is the packaging recyclable?
Our current packaging materials are plastics codes #5 and #6, so a number of Regional Authorities will be able to collect the Fresh’n Fruity Tubs and Pottles for recycling. The best thing to do is check out your Local Council website to find out more.
Behind the scenes, Pottle Guy is beginning to reinvent himself! We’re working on making our Fresh’n Fruity packaging 100% recyclable, reusable or compostable by 2025, so we’ll keep you posted on any future changes and developments.
Where can you buy Fresh’n Fruity?
Fresh’nFruity is available at all great supermarkets, if you are having trouble spotting our delicious yoghurt please contact us or chat to us on Facebook.
How have you reduced the added sugar in Fresh'n Fruity yoghurt by 40%?
We know sugar is a concern for many Kiwi’s which is why our clever team worked hard on this project for quite some time. In our new Fresh’n Fruity yoghurt, some of the added sugar has been replaced with the goodness of dairy and a natural sweet flavour. The natural sweet flavour helps round out the sweet taste of some of the sugars already present. This has allowed us to reduce the added sugar while maintaining that big Fresh’n Fruity taste you love, without adding any artificial sweeteners.
Does Fresh'n Fruity contain artificial sweeteners?
No Fresh’n Fruity does not contain artificial sweeteners. We use a natural sweet flavour which helps round out the sweet taste of some of the sugars already present. This has allowed us to reduce the added sugar while maintaining that big Fresh’n Fruity taste you love, without adding any artificial sweeteners.
Does Fresh‘n Fruity contain preservatives?
There is some preservative added to the fruit blend which helps to slow down the loss in quality of the fruit over time. You can find this on the label, listed in the ingredients list as preservative (202).
Does Fresh‘n Fruity contain artificial colours and flavours?
Fresh‘n Fruity yoghurt does not contain artificial colours, it only contains natural colours.
Some of the Fresh‘n Fruity range contain artificial flavours. These artificial flavours make up part of the fruit blends and help to round out the tart taste of the fruit.
What are the allergens in Fresh'n Fruity?
We take great care to make sure our products are correctly labelled. It is a legal requirement that foods in New Zealand must declare any of the allergens listed below on the label:
o Cereals containing gluten & their products [wheat, rye, barley, oats, spelt]
o Fish (fish products (including mollusc with or without shells and fish oils)
o Sesame seeds
o Tree nuts & tree nut products
It is really important to us that our consumers can trust our products. If an allergen is not listed in the ingredients list on the product label, it is because it is not present in the product.
As a responsible food producer with a proven record of safe allergen management, we carefully consider all aspects of food safety and quality, including allergens, at all stages of our process. We operate under a fully audited and certified Risk Management Programme which includes controls such as:
o Validated cleaning procedures
o Control of personnel movement in processing areas
o Raw material sourcing and tracing
o Production scheduling
o Documented procedures and controls
o Staff training
o Dedicated equipment
o Isolated storage of allergens
This gives us confidence that our product labels comply with the Australia New Zealand Food Standards Code, and that any mandatory allergens present are correctly identified so consumers can make informed food choices.
If you are allergic to ingredients that are not on the mandatory list required for labelling in New Zealand, can you please e-mail a request for information to email@example.com.
We will consult with our Technical and Nutrition teams to ensure information we supply supports your situation. You could also contact Allergy New Zealand (www.allergy.org.nz) who can support you with additional information, and advocate for your needs.